• The Paradox of Turnover

    The Paradox of Turnover

    Look, turnover is normal. But it also feels bad. I’ll be blunt—if you have any rejection or abandonment wounds hanging out in your system (even ones that trace back to your favorite summer babysitter who left for college and never came back), then yeah—when a good employee leaves, it’s going…

  • Why Hiring Before Need Matters

    Why Hiring Before Need Matters

    As a business owner, you’re in problem-solving mode all the time. Sometimes, you slip into opportunity mode, but for most leaders, your days revolve around problems: spotting them, solving them, anticipating the next one. And when you’re always looking for what’s broken, you miss something critical: You miss the opportunity…